Frequently Asked Questions (FAQ)
FAQs
- What is megacomputer.pk?
megacomputer.pk is an online shopping platform in Pakistan, offering a wide range of technology products. With a legacy since 1986, we aim to provide a seamless shopping experience with high-quality products and reliable service.
- What kind of products do you offer?
We specialize in selling computers, laptops, accessories, gaming equipment, networking devices, and other cutting-edge technology products.
- Do you have a physical store?
Yes, we have been operating since 1986, and apart from our online store, we have a physical presence where customers can visit for purchases and inquiries.
- How can I place an order?
You can place an order by browsing our website, adding products to your cart, and proceeding to checkout. Follow the on-screen instructions to complete your purchase.
- What payment methods do you accept?
We accept multiple payment methods, including:
- Cash on Delivery (COD)
- Bank Transfers
- Credit/Debit Cards
- Can I modify or cancel my order after placing it?
Orders can only be modified or canceled before they are dispatched. Please contact our support team immediately if you need to make changes.
- Do you offer nationwide delivery?
Yes, we deliver all across Pakistan through reliable courier services.
- How long does delivery take?
Delivery times vary depending on your location:
- Major cities: 2-4 business days
- Remote areas: 4-7 business days
- What are the shipping charges?
Shipping charges depend on the product weight, size, and delivery location. You can check the final shipping cost at checkout.
- Do you offer product warranties?
Yes, many of our products come with a manufacturer’s warranty. Warranty details are mentioned on the product pages.
- What is your return policy?
We accept returns within 7 days of delivery under the following conditions:
- The product is defective, damaged, or incorrect.
- It is in its original packaging and unused condition.
For return requests, contact our customer support team.
- How can I contact customer support?
You can reach us via:
- Email: Kashif.megacomp@gmail.com
- Phone:
(0300) 8240228 | (0331) 2549978 | (021) 32212988 - Live Chat on our website
- What are your customer service hours?
Our customer service team is available Monday to Saturday, 12:00 AM – 8:30 PM
- Do you offer discounts or promotions?
Yes! We regularly run promotions, seasonal discounts, and special offers. Stay updated by subscribing to our newsletter or following us on social media.
- Do you offer bulk purchase discounts?
Yes, we offer discounts on bulk purchases for businesses and resellers. Contact our sales team for details.