Delivery & Return Policy
At Mega Computer, we strive to ensure that your orders are delivered quickly and safely across Pakistan.
**Delivery **Timeframes:
Karachi: 1-2 business days
Other Major Cities: 2-4 business days
Remote Areas: 4-7 business days
Shipping Charges:
Karachi: Free delivery on orders above PKR 10,000; PKR 250 for smaller orders.
Other Cities: Charges vary based on location and weight of the package.
Express Shipping: Available at an additional cost.
Order Processing:
Orders placed before 3 PM are processed the same day.
Orders placed on weekends/public holidays are processed the next business day.
Delivery Partners:
We use trusted courier services, including TCS, Leopard, and M&P, to ensure timely deliveries.
Order Tracking:
Once your order is dispatched, you will receive a tracking number via email/SMS.
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We want you to be completely satisfied with your purchase. If you need to return or exchange a product, please review the guidelines below:
Eligibility for Returns & Exchanges:- Returns are accepted within 7 days of delivery.
- Products must be in unused, original condition with all accessories and packaging.
- Opened or used products (except in cases of defect/damage) are not eligible for return.
- Software, digital products, and licenses.
- Clearance or sale items.
- Products with missing accessories or damaged packaging.
- Email us at Kashif.megacomp@gmail.com or call (0300) 8240228 | (0331) 2549978 | (021) 32212988 with your order details.
- Our support team will verify your request and guide you through the return process.
- If approved, send the product to our return address (shipping charges may apply).
- Upon inspection, we will process your refund or exchange within 7 business days.
- Refunds are processed via bank transfer, store credit, or original payment method.
- Shipping charges are non-refundable unless the return is due to our error.